Globally, health care is undergoing a paradigm shift from a mostly paternalistic system driven by doctors and nurses to one that is centred on the patient. Empowered by digital technologies, the individual has greater ownership of their health and more involvement in decision-making teams.
Common challenges faced within the healthcare industry include eliminating delays and improving process efficiencies for patient care. Moving away from outdated and incompatible systems, known for being difficult to manage, is vital for a positive patient experience. Incorporating what new technology has to offer and having a reliable IT infrastructure in place means instant access to patient records and medical information, as well as further opportunities for collaboration across geographically dispersed teams, and remote or mobile diagnosis.